Free 30-day returns
Return & exchange
If you are not satisfied with your purchase, you can return or exchange the jewelry here within 30 days of the package arriving at the postman.
Instructions for returns and exchanges:
- Complete the return form. When you have filled in the form, you will shortly receive a return slip sent to your specified email address.
- Put the piece of jewelery you want to return back in its original packaging. Make sure everything that came in the package is included. Tape the package again and attach the return note over the old note.
- Hand in the package to an agent with Postnord. You will receive the refund when we have received your item and approved it according to our return & exchange conditions.
Conditions for return & exchange
- The jewelry is in mint condition and unaltered. Rings must not be sized.
- The deadline of 30 days from when the package has arrived at the post office still applies.
- If a piece of jewelery is engraved, a deduction of SEK 700 is made from the refund amount.
- Special orders are not covered by your right to return or exchange the item.